Fulfilment issues
over 3 years ago
– Tue, Oct 27, 2020 at 08:50:04 AM
Hi everybody,
I am really sorry for having neglected the comments section of this campaign - I am a lot more busy ATM as my toddler needs to stay home from Kindergarten. Add madness such as a full-scale computer meltdown, and sorting other campaigns, and you can see why I am a bit overwhelmed right now.
So again - please accept my apologies!
Backers have contacted me via e-mail about issues such as a missing mini or a lost parcels, and I am more than happy to get that sorted.
So - If you haven't received your parcel yet, and if you haven't reached out to us at [email protected] already, then please do so.
We'll need your
1. backer number
2. delivery address
Kind regards,
Kawe Weissi-Zadeh
Fulfilled!
over 3 years ago
– Mon, Aug 31, 2020 at 11:41:29 PM
Hi everybody,
All parcels have been packed and posted. So - in an ideal world - your parcel whould be with you within the next 14 days. Please let us know when a parcel doesn't arrive, if something is missing, or if there are quality concerns, we're happy to help!
Thanks again for your support and for your patience!
Kawe & Ros & Team
And here are some hard hittin' teaser pics for the next - Oct/Nov project!
Fulfilment has begun
over 3 years ago
– Tue, Aug 11, 2020 at 07:39:54 PM
Hi everybody,
The good people at Wyrmforge have sent the ROW parcel to me (Montreal), and they will start sending out USA parcels on Tuesday!
Thank you for your patience,
Kawe Weissi-Zadeh
All done - but one
almost 4 years ago
– Sat, Jul 11, 2020 at 12:40:12 AM
Hi everybody,
The production run is over and it was a success. One figurine made some problems however, as an already thin part of a cloak became so thin that you could look right through it.
This had to be pulled, and the casters kindly agreed to carefully apply putty to reach about 1 mm of thickness in that spot (rather then sending the lad back to the sculptor who would've done the same). It won't be noticeable as it's a deep recess.
Wyrmforge, our new US based addition to our casting line-up, have told me that things will take about one more week with this little set back.
Next update will come when all the minis are ready.
Kind regards,
Kawe
Fulfilment is imminent!
almost 4 years ago
– Tue, Jul 07, 2020 at 08:41:16 PM
And here is how it's going to happen:
+ All US pledges will be sent from within the USA, (as the caster lives there)
+ Before that, a parcel with all miniatures required to fulfil 'rest of the world' pledges will be sent to Canada (as international postage is much cheaper here) - The empty parcels are already sitting here with address slips and things shouldn't take long once that parcel is with us.
I will make another update once the parcels go out, and another one when the parcels are all being sent.
Kind regards,
Kawe
